Furniturebox UK is a well-established furniture store known for its high-quality products and excellent customer service. Customers have praised the brand for its quick response to missing items and for promptly sending out replacements. The modern and stylish look of the furniture sets has been a hit with customers, adding a touch of elegance to their homes. The brand's commitment to customer satisfaction is evident in the positive experiences shared by satisfied customers. With a wide range of furniture items available, including dining sets and tables, Furniturebox UK has become a go-to destination for those looking to enhance their living spaces. Located at Gateway, Unit 6, Furniturebox St. Modwen Park, Chippenham SN15 5BD, United Kingdom, the store is open from Monday to Saturday, offering convenient shopping hours for customers.
Amenities and More
- Service options
- Delivery
- Payments
- Credit cards
- Debit cards
Reviews
Excellent customer service, we had 2 bar stools delivered a few months ago which we love and look great in our kitchen however, last week so did our dog who managed to rip the chair all apart and pull all the foam out.
I had a look on the website and you can only buy them in a pair and really didn’t want or need both of them, I emailed furniture box and after discussing the matter very kindly offered to sell me just the chair part of the stools, this arrived a couple of days later and saved money and the hassle of having a whole extra chair and a extra frame which we didn’t need.
Would definitely recommend 100% on customer service and their products, will be using again in the future.
I’d just like to say thank you so much for the amazing dining table we received it looks perfect in our new kitchen, exactly what we were looking for! Also thank you for the wonderful customer service i received during my purchase, it was all very helpful ☺️… I’ve recommended your company to a lot of my friends too. Thanks once again I’ll definitely be purchasing more items in the future.
I have bought a table and four chairs from furniture Box 1st few months We wasn’t really using the chairs and a table. We had a coffee table we always use and it was from IKEA much better quality. I will be adding photos as well. I’m not really happy with furniturebox. Bad quality I don’t recommend to anyone. The table has yellow marks which you can’t wipe it off.
I ordered a dining set for the garden from here (via a third party website). The product arrived well packaged. Unfortunately at first delivery the instructions, bolts and a part were missing but upon informing them of this, the customer service team quickly responded and sent out the missing items within a week. I was therefore very happy with the after sales team.
The product itself was easy to put together and the finished set does look very nice, with a modern look and feel. It finishes off my deck nicely. Overall very happy with product and service.
Ordered a table and chairs from this website first time ordering as recommended to me by a friend. I ordered wrong colour chairs by mistake (my mistake) and left it till over a month as I hadn’t moved in my home yet then realising chairs didn’t match my colour scheme I contacted funiture box via telephone and they were happy to collect the chairs I already had and deliver the colour I wanted next day. Was so quick and easy and the lady I talked to on the phone was lovely nothing was too much trouble, and I absolutely love the table and chairs great quality, comfortable to sit on and easy to clean. 5* all round. Great company to deal with.
I ordered some chairs to update my daughters bedrooms, expecting them to come in just under a weeks time, they arrived in less than 24 hours and me and my daughters love them, they’re really affordable, stylish, and seem to be good quality!
We bought a new extending dining table and 6 Milan grey chairs .
Made a big improvement to our Dinner / Kitchen . The customer service is excellent with super fast delivery.
Furniture Box is a company that values its customers. They replied promptly and cheerfully to problems with delivery and the instructions. I bought 4 dining chairs; they came flat-packed of course, but there were no missing parts; the legs are all the same lenght so the chairs are very stable; good looking chairs; perhaps the instructions could be improved a little to make clear how the seat is fixed to the frame.
Location
Hours
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Monday
09:00 AM - 05:00 PM
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Tuesday
09:00 AM - 05:00 PM
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Wednesday
09:00 AM - 05:00 PM
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Thursday
09:00 AM - 05:00 PM
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Friday
09:00 AM - 05:00 PM
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Saturday
09:00 AM - 01:00 PM
- Sunday Close
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